Enterprise-Wide SAP ERP & WMS Implementation
Project Info:
This project was executed for a leading FMCG company in Georgia, involving a full-scale SAP ERP and WMS implementation across Sales, Finance, Logistics, Warehousing, and Distribution operations. The objective was to streamline workflows, enhance inventory accuracy, optimize financial analytics, and improve order fulfillment efficiency while ensuring a smooth transition with minimal business disruption
Challenge:
Inefficiencies in inventory tracking, leading to frequent stock discrepancies and order fulfilment inaccuracies.
High order fulfilment errors, resulting in missing SKUs, delivery inefficiencies, and increased customer complaints.
Waste due to damaged and expired goods, impacting operational costs and profitability.
Time lost in order corrections and waybill adjustments, delaying deliveries and reducing fleet productivity.
Financial and analytical limitations, with the existing system lacking real-time SKU profitability analysis, inventory valuation accuracy, and audit-ready financial reports.
The need for a complete operational transformation, affecting multiple business units simultaneously.
Solution:
Implemented all SAP ERP modules, integrating Sales, Finance, Warehousing, and Distribution into a unified system.
Formed divisional process teams, responsible for mapping current workflows, documenting procedures, and analyzing process gaps for each department.
Conducted gap analysis to determine which processes should adapt to SAP standards and which system functions required customization.
Performed an in-depth operational assessment of warehouse and distribution processes, restructuring complex workflows into standardized SAP-driven procedures.
Developed a “pilot room” testing environment, replicating all operational scenarios for system validation.
Established a structured training program, using a “train-the-trainer” approach, ensuring that key personnel could educate broader teams on system usage.
Created a dedicated warehouse testing room, where staff could practice receiving, picking, and replenishment workflows within the new system before go-live.
Integrated real-time financial data analytics, allowing finance teams to perform SKU profitability analysis, demand forecasting, and automated inventory valuation.
Result:
Full implementation completed in just 6 months, with a structured and phased deployment approach.
- Soft launch period lasted only 1 week, ensuring a seamless transition.
- Zero sales days lost, maintaining uninterrupted business operations.
- Recognized as a best-in-class ERP implementation, serving as a benchmark case study for other distribution centres within the corporate group.
- Finance department transformation:
Enhanced financial analytics with real-time SKU-level profitability insights.
Improved inventory valuation accuracy, reducing financial discrepancies in cost allocation.
Optimized budgeting and demand forecasting, improving capital efficiency.
Strengthened audit compliance with automated transaction logs and regulatory reporting.
By implementing SAP ERP and WMS, the company successfully enhanced inventory accuracy, financial decision-making, operational efficiency, and overall supply chain performance, setting a new industry benchmark for ERP rollouts.